Privacy Policy
Policy Statement
Wildlife Welfare Organisation (SA) Inc. (hereinafter referred to as “WWO”) respects and is committed to protecting the personal information entrusted to us in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the Privacy Act) and other laws which protect the privacy of individuals.
This policy explains how AWC collects, uses, discloses and otherwise handles personal information relating to individuals, whether or not they are employees. It also explains how you can ask to access and correct the personal information we hold about you or complain about any suspected privacy breach. We will sometimes handle personal information relying on exemptions under these laws including the exemptions in the Privacy Act applicable to not-for-profit organisations and employee records. Any permitted handling under such exemptions will take precedence over this policy.
Collection of Personal Information
We may collect the following types of personal information:
- names;
- email addresses;
- telephone number/s;
- bank account details or credit card information (for direct debit of donations and membership fees)
- age or date of birth;
When collecting information, only information necessary for the activities of WWO will be collected and recorded. Information given in confidence will remain confidential.
The use of Cookies
We may send cookies, or small pieces of information, to your web browser in order to collect information on your browsing session. This enables us to recognise you as a user and greet you each time you visit our website. Our cookies do not collect personal information, but may be used for:
- recording preferences that you specify on our website;
- providing general visitor and customer analytics for internal reference;
- conducting research to improve our content, products and online services;
- assisting with direct marketing, should you opt-in for this service, and
- supporting security measures, such as requiring you to re-login to a site after your account
- If you do not wish to receive cookies, you may disable these in your web browser.
We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, provide relevant content to users, monitor fraudulent activity, and gather broad demographic information.
Storage and security of personal information
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online.
We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Access to Personal Information
You may ask us to update or delete the personal information we hold about you at any time. WWO will take reasonable steps to verify your identity before granting access or making any corrections to or deletion of your information. WWO also has obligations to take reasonable steps to correct personal information we hold when we are satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading for the purpose for which it is held.
If you require access to, or wish to update your personal information, please contact us as detailed below.
Contact Information
If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website below.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
Contact us:
Wildlife Welfare Organisation (SA) Inc.
GPO Box 2644
Goolwa SA 5214
Phone: 0434 114 628
Email: wwowildliferescuecentre@gmail.com
Complaints
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it.
Our procedure for investigating and dealing with privacy breaches is an internal review by the Privacy Officer, who may contact you to seek further information to your initial complaint, if needed. At the conclusion of that review, you will be provided with a written account of the outcome and any measures we propose to take to address defects in our processes.
At any time, if you wish to have the matter considered externally, you may contact the Office of the Australian Information Commissioner via details below.
Contact the Australian Information Commissioner:
GPO Box 5218, Sydney, NSW, 2001
Tel. 1300 363 992
www.oaic.gov.au
Changes to our privacy policy
We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website.
This privacy policy was last updated on 15th July 2024.